With our network of Hong Kong florists we are able to arrange same day delivery of quality fresh cut flowers all around Hong Kong.

DELIVERY DATES AND TIMES

Monday - Friday:
All orders must be received by 1:00PM for same day delivery.
Saturday:
All orders must be received by 10:00AM for same day delivery.
Sunday and Public Holidays:
We do not deliver on Sundays and Public Holidays. Any orders placed for these days will be delivered either before or after the requested date – our experienced florists will determine a suitable date for delivery of your gift.
If your order is urgent or you are unsure as to when your flowers will be delivered, please make sure you contact us via email or phone so that we can make sure your order is made a top priority.

SPECIFIC DELIVERY TIME REQUESTS
Ready Flowers uses a combination of store delivery drivers and courier services to have your gifts delivered. Where possible we will attempt to meet specific delivery time requests, however due to the nature of the delivery services used the exact time of delivery during the cannot be guaranteed.

Deliveries to commercial addresses will be made during business hours (before 5pm). Deliveries to residential addresses may be made either during or after business hours.

If your order has a firm delivery time requirement or is urgent, please make sure you contact us via email or telephone so that we can advise delivery availability.

DELIVERY FEE
Unlike other florists, we don't build the delivery fee into the price of your flowers, so you know exactly what you are paying for. Our standard delivery fee is $65 and is added to your order at the checkout. In some cases additional delivery charges may apply. If this is the case one of our operators will contact you.

SPECIAL INSTRUCTIONS
If you have special delivery instructions, please make sure that you tell us on your order. We have provided you with a "Special Instructions" field so that you can do so. Please make use of this field to indicate whether your gift is being sent to a commercial address.

CANCELLATIONS
If you wish to cancel your order more than 24 hours prior to the scheduled delivery date, a $110 cancellation fee will apply. If you wish to cancel your order less than 24 hours from the scheduled delivery date, your order will attract a 50% cancellation fee. Unfortunately orders that have already been prepared and/or scheduled for delivery cannot be cancelled.

ORDERS CONTAINING ALCOHOL
Gift basket and flower orders containing alcohol may only be purchased by persons aged 18 years or over.

If you have any further queries regarding our delivery policies, please feel free to contact us.